Accessing healthcare over Christmas and New Year: what patients need to know

Patients living in East Leicestershire and Rutland are being advised where they can access healthcare over the festive period.

For all non-emergencies, patients should call NHS 111, where they will be directed to the most appropriate healthcare based on their symptoms. Calls to NHS 111 are free and the service is available 24 hours a day, 7 days a week.

GP practices

GP practices in East Leicestershire and Rutland will close for Christmas on Friday 22 December. They will reopen and operate normal hours from Wednesday 27 December to Friday 29 December. Practices will be closed on New Year’s Day but will reopen on the morning of Tuesday 2 January 2018.

Urgent Care Centres

Urgent Care Centres are open over Christmas and New Year for minor illnesses and injuries when GP practices are closed. Walk in services are available from 9am to 7pm on weekends and bank holidays at Melton Mowbray Urgent Care Centre, Rutland Memorial Hospital in Oakham, St Luke’s Treatment Centre in Market Harborough and at Oadby Walk In Centre from 8am to 9pm on weekends and bank holidays. Appointments are also available at these locations by calling NHS 111.

Out of Hours GP services

Out of Hours GP Services are also available at weekends at both Feilding Palmer Hospital in Lutterworth and Rutland Memorial Hospital in Oakham. Appointments for this service can be made by calling NHS 111. Emergency Overnight GP Services are also available by calling NHS 111.

Pharmacies 

Patients are also being reminded that pharmacies can offer a range of advice and expertise on common problems, such as coughs, colds, aches and pains, as well as healthy eating and stopping smoking. Pharmacy opening hours across East Leicestershire and Rutland can be found below.

Self care

The NHS Choices website also offers up-to-date information on a range of illnesses and complaints enabling patients to use self care.

Emergency Department

Patients should only visit their local Emergency Department in cases of emergency, such as loss of consciousness, fits that are not stopping, persistent, severe chest pain, breathing difficulties or severe injuries such as severe bleeding, severe burns or scalds, and severe allergic reactions.

Dr Andy Ker, Clinical Vice-Chair at East Leicestershire and Rutland Clinical Commissioning Group said: “We want patients to know that if they need medical help over the festive period, that there are medical services which are open , even though their GP practice may be closed. We’d encourage people to call NHS 111 for non-emergencies, where you’ll be directed to the most appropriate care that’s closest to you.”

A full guide to services open in Leicester, Leicestershire and Rutland can be found online at:  https://staywell-llr.org.uk/

Pharmacy opening hours in East Leicestershire and Rutland:

Blaby

Sainsburys, Fosse Park

Grove Farm Triangle, Enderby LE19 1WT

0116 282 6120

Christmas Day: Closed

Boxing Day: 9am – 5pm

New Year’s Day: 9am – 5pm

 

Boots, Fosse Park

Fosse Park, Fosse Park Avenue, Leicester, LE19 1HJ

0116 289 2382

Christmas Day: Closed

Boxing Day: 6am – 8pm

New Year’s Day: 9am – 7pm

 

Asda, Fosse Park

Narborough Road South, LE3 2LL

0116 281 5000

Christmas Day: Closed

Boxing Day: 9am – 6pm

New Year’s Day: 10am – 6pm

 

Oadby and Wigston

Boots, Wigston

27 Bell St, Wigston LE18 1AD

0116 288 6359

Christmas Day: Closed

Boxing Day: 9am – 5pm

New Year’s Day: 9am – 5pm

 

Sainsbury’s, Oadby

Glen Road, Oadby LE2 4PE

0116 272 0468

Christmas Day: Closed

Boxing Day: 9am – 5pm

New Year’s Day: 9am – 5pm

 

Boots, Oadby

35 The Parade, Oadby LE2 5BB

Christmas Day: Closed

Boxing Day: 10am – 4pm

New Year’s Day: Closed

 

Lloyds, Oadby

9 The Parade, Oadby, LE2 5BB

0116 272 0876

Christmas Day: 10am – 4pm

Boxing Day: 10am – 4pm

New Year’s Day: 10am – 4pm

 

Asda, Oadby

Leicester Road, Oadby, LE2 4AH

0116 272 9518

Christmas Day: Closed

Boxing Day: 9am – 6pm

New Year’s Day: 10am – 6pm

 

Melton, Rutland and Harborough

Boots, Melton Mowbray

1-2 Cheapside, Melton Mowbray LE13 OTP

01664 563088

Christmas Day: Closed

Boxing Day: 10am – 4pm

New Year’s Day: Closed

 

Daynight Pharmacy Ltd, Melton Mowbray

41 Sherrard Street, Melton Mowbray, LE13 1XH

01664 482433

Christmas Day: 12pm – 3pm

Boxing Day: Closed

New Year’s Day: Closed

 

Boots, Oakham

18 High Street, Oakham LE15 6AL

01572 722024

Christmas Day: Closed

Boxing Day: 10am – 4pm

New Year’s Day: Closed

 

Rutland Late Night Pharmacy, Oakham

45c High Street, Oakham LE15 6AJ

01572 723368

Christmas Day: 10:30am – 2pm

Boxing Day: 10am – 2pm

New Year’s Day: 10am – 2pm

 

Boots, Market Harborough

9 St. Marys Place Market Harborough, LE16 7DR

01858 462154

Christmas Day: Closed

Boxing Day: 10am – 4pm

New Year’s Day: Closed

 

Moins Chemist & Wellbeing Centre, Market Harborough

11-15 Coventry Road, Market Harborough LE16 9BX,

01858 468545

Christmas Day: 10am – 6pm

Boxing Day: 10am – 6pm

New Year’s Day: 10am – 6pm

 

Urgent Care Centres-01Urgent Care Centres in East Leicestershire and Rutland:

Oadby Urgent Care Centre, 18 The Parade Oadby, LE2 5BJ

St Luke’s Treatment Centre, 33 Leicester Road, Market Harborough LE16 7BN

Rutland Memorial Hospital, Cold Overton Road, Oakham, Rutland, LE15 6NT

Melton Mowbray Hospital, Thorpe Road, Melton Mowbray LE13 1SJ