Views invited on possible locations for the new urgent care centre in Blaby district

We have announced plans to create a new urgent care centre in the Blaby district and are seeking people’s views on which one of two locations they feel is most appropriate.

People in the Blaby district are being asked for their views on possible locations for a new out-of-hours healthcare centre. The move is aimed at providing patients with improved access to local health services.

Urgent care services delivered from the new healthcare centre, which will be located within an existing building, will offer nurse appointments when GP practices are closed on weekday evenings, at weekends and on bank holidays.

NHS East Leicestershire and Rutland Clinical Commissioning Group (ELR CCG) is planning to complete the healthcare centre in time for services to begin in April 2019.

The healthcare centre will make it easier for people to access services closer to home, reducing the need to travel. It will also help reduce pressure on other urgent care services and make best use of NHS resources.

There are currently three nurse-led urgent care centres in East Leicestershire and Rutland which offer walk-in services and pre-booked appointments by calling NHS 111. These are located in Melton Mowbray, Oakham and Market Harborough. They are open on weekday evenings from 5pm to 9pm, at weekends and on bank holidays from 9am to 7pm.

A walk-in service is available at the urgent care centre in Oadby on weekday evenings from 8am to 9pm, at weekends and on bank holidays from 8am to 8pm.

By calling NHS 111, patients can also access out-of-hours GP services at two sites in Oakham and Lutterworth. The service offers GP appointments at weekends and on bank holidays from 8am to 9pm in Oakham and from 10am to 4pm in Lutterworth.

Housebound patients can access a 24/7 urgent care visiting service by calling NHS 111.

ELR CCG recognises patient concerns around availability of appointments at GP practices. As part of the plans, patients will be able to pre-book weekday evening, weekend and bank holiday appointments at urgent care centres via their GP practice.

Patients can continue to access urgent care services outside of East Leicestershire and Rutland in neighbouring areas, for example in Stamford, Rugby, Grantham and Corby.

Dr. Andy Ker, Clinical Vice-Chair at NHS ELRGGC said: “We are keen to ensure that our local urgent care services meet people’s needs while providing high-quality, cost-effective services. We know there is demand for services in this area and we believe the new centre will make it easier for local people to access out-of-hours GP and nurse appointments much closer to home, reducing the need to travel so far.”

“We encourage all patients to share their views with us on the two potential locations for the centre. This helps us to better understand local needs and we will use feedback to make a decision.”

Find out more about the shortlisted potential locations for the new Blaby urgent care centre and share your views here.

People are also invited to attend one of several Listening Booth events to talk to us.  Events will take place on:

  • Monday 05 November 2018, 10am-12pm at Countesthorpe Health Centre
  • Wednesday 7 November, 10am-12pm at The Limes Medical Centre
  • Thursday 8 November 2018, 3pm-6pm at Enderby Leisure Centre
  • Monday 12 November 2018,10am-12pm at Hazelmere Medical Centre
  • Wednesday 14 November, 8:30am-10:30am at Glenfield Surgery
  • Saturday 17 November 2018, 10am-12pm at Blaby Library
  • Monday 19 November 2018, 2pm-4pm at Glenfield Library
  • Tuesday 20 November 2018, 9am-11am at Northfield Medical Centre
  • Wednesday 21 November, 2pm-4pm at Braunstone Library
  • Thursday 22 November, 10am-12pm at Enderby Medical Centre
  • Friday 23 November, 2pm-4pm at Countesthorpe Health Centre

The survey will close on Tuesday 27 November 2018 at 11:45pm. Patient feedback will be carefully considered before the CCG makes a decision. A decision is expected in December this year.


Area of Interest:

Primary CareUrgent Care