About us

What is the East Leicestershire and Rutland Clinical Commissioning Group (ELR CCG)?

ELR locality mapThe Health and Social Care Act set out a number of changes to healthcare provision that saw local GPs take more control of budgets and make decisions about what services their local communities require. The Primary Care Trusts (PCTs) were abolished in April 2013 and East Leicestershire and Rutland Clinical Commissioning Group (ELR CCG) took on full responsibility for commissioning healthcare services for residents in Blaby, Lutterworth, Market Harborough, Rutland, Melton Mowbray, Oadby and Wigston and the surrounding areas. ELR CCG also have responsibility for managing an NHS budget and monitoring contract performance of the services we commission. ELR CCG were created in shadow form in 2011 and from the outset we established a strong position in the management of local healthcare. In April 2012, we took on delegated budgetary responsibility from the Leicestershire County and Rutland PCT and became responsible for commissioning decisions, with the Leicester, Leicestershire and Rutland PCT Cluster retaining statutory obligations until ELR CCG was authorised. Our CCG is formed of GPs from 31 practices in the south and east of Leicestershire and Rutland serving around 325,000 patients. ELR CCG is led by a Governing Body comprising elected GP members, a secondary care clinician and lead nurse, independent lay members, representatives of Healthwatch and senior managers. It is supported by a team of staff overseeing the daily business of the CCG.

How will we commission services?

We will continuously review and improve services to ensure we’re meeting your needs and one of the most important parts of this process is to gather your feedback. ELR CCG want to truly involve local people in decisions about healthcare. You will see lots of public engagement activity, partnership and collaborative working and initiatives, which will help us capture and act on patient experience and feedback. Visit our Get Involved page to find out about the latest engagement initiatives and to find out how you can help develop health services in East Leicestershire and Rutland.

Fair processing notice

As part of our commissioning process we keep records about you, your health and the care we have commissioned or plan to commission for you. We hold information centrally which is used for statistical purposes to allow the NHS to plan the services it provides. Examples of this include details of patient treatment from healthcare providers whose services we buy, for example, from hospitals and community services. To find out more about what we store and why, please see our Fair Processing Notice.

CCG Fair Processing Notice – June 2016 – v2 d2

Our vision and values

Our vision
To improve health by meeting our patients’ needs with high quality and efficient services, led by clinicians and delivered closer to home.

Our strategic aims

  • Transform Services and enhance quality of life for people with long term conditions – with a particular focus on COPD, diabetes, dementia, mental health and learning disabilities
  • Improve the quality of care – focusing on clinical effectiveness, safety and patient experience, with specific goals to deliver excellent community health services, acute care, mental health care and improve the quality of primary care
  • Reduce inequalities in access to healthcare – targeting areas and population groups with the greatest need
  • Improve integration of local services – between health and social care and between acute and primary/community care
  • Listening to our patients and public – our commitment is to listen, and to act on, what our patients and public tell us
  • Living within our means – the effective use of public money

Our aim and strategic priorities feed into the joint strategic plan for 2014-19 (the Leicester, Leicestershire and Rutland Five Year Strategy) which is implemented through the Better Care Together Programme. The Strategy sets out a shared vision to reform health and care services, providing suitable, affordable and sustainable solutions that will improve outcomes for the local people.

It is aligned to the three Joint Health and Wellbeing Strategies and Better Care Fund (BCF) plans across Leicester, Leicestershire and Rutland with an emphasis across the system on reducing health inequalities, reducing avoidable admission to hospital, redesign of alternative pathways and prevention of illness.

Our values
Our vision and strategic aims guide what we are trying to achieve. The way in which we go about achieving them is determined by the values we choose to work by.

In 2015/16 our staff and clinicians influenced a new set of values which reflect the spirit of our organisation:

Teamwork White and Grey  One team: we are at our best when we work together
White tick  Integrity: We act in the way we would want to be treated and are aware of our personal impact on others
White heart on green  Patient-centred: Compassion for patients at the heart of everything we do
white handshake  Ownership: We do what we say and take personal responsibility
White Star  Excellence: We strive to be the best we can be


The values are now reflected in our annual staff appraisals and in 2016/17 will form part of our recruitment processes.