Freedom of Information

Freedom of Information

The Freedom of Information Act promotes greater openness, accountability and transparency across the public sector.

It gives a general right of access to all types of recorded information held by public authorities, sets out exemptions from that right and places a number of obligations on public authorities. The Act gives individuals the right to be told whether particular information exists and the right to receive the information.

Our obligation to publish information

As a public authority, NHS East Leicestershire and Rutland CCG is required under the Freedom of Information Act to produce and maintain a publication scheme through which information must be made available.

The Information Commissioner’s Office (ICO) has produced a model publication scheme that all public sector organisations are required to adopt. The model publication scheme lists classes of information that public authorities would normally hold.

Those classes are:

Who we are and what we do Organisational information, locations and contacts, constitutional and legal governance.
What we spend and how we spend it Financial information relating to projected and actual income and expenditure, tendering, procurement and contracts.
What our priorities are and how we are doing Strategy and performance information, plans, assessments, inspections and reviews.
How we make decisions Policy proposals and decisions. Decision making processes, internal criteria and procedures, consultations.
Our policies and procedures Current written protocols for delivering our functions and responsibilities.
Lists and registers Information held in registers required by law and other lists and registers relating to the functions of the authority.
The services we offer Advice and guidance, booklets and leaflets, transactions and media releases. A description of the services offered.


We have assessed these requirements against our web content, and believe that we routinely make available such information on these pages. It can be found by using the navigation bars and the search facility.

Our information is continually updated. If you cannot find the information you are looking for through the site search engine, and it is information which is normally routinely available, this may be because the information cannot be loaded onto our website. In such circumstances please submit a freedom of information request.

The classes of information available will not generally include:

  1. Information the disclosure of which is prevented by law, or exempt under the Freedom of Information Act, or is otherwise properly considered to be protected from disclosure
  2. Information in draft form
  3. Information that is no longer readily available as it is contained in files that have been placed in archive storage, or is difficult to access for similar reasons
  • The scheme also sets out circumstances under which NHS East Leicestershire and Rutland CCG would not be required to make information routinely available, including when:
  1. the information is not held
  2. the information is exempt from disclosure, for instance personal data or commercial interest
  3. the NHS East Leicestershire and Rutland CCG cannot easily access the information


How to submit an Freedom of Information request

You can submit a request using the form on the Get in Touch page of our website. Please select ‘Freedom of Information Request’ from the drop down menu.

Alternatively you can write to the Corporate Governance team at:

East Leicestershire and Rutland CCG
Leicestershire County Council
Room G30, Penn Lloyd Building
County Hall, Glenfield
Leicester LE3 8TB

How to complain about a Freedom of Information request

If you are unhappy with the service you have received in response to your request and wish to make a complaint or appeal against our decision, you should complain in writing and address it to:

Head of Corporate Governance

East Leicestershire and Rutland CCG
Leicestershire County Council
Room G30, Penn Lloyd Building
County Hall, Glenfield
Leicester LE3 8TB

Your complaint will be acknowledged and we will, in most circumstances, complete our review and notify you of our decision within 20 working days.

If you are then not content with the outcome of our internal review and complaints procedure, you may apply directly to the Information Commissioner’s Office (ICO) for a decision. Generally, the ICO cannot look at your case unless you have exhausted our own internal review and complaints procedure.

You can write to the Information Commissioner’s Office at:

Information Commissioner’s Office

Wycliffe House

Water Lane, Wilmslow



You can also call the Information Commissioner’s Office helpline number: 01625 545 700.

If you cannot find what you are looking for, or to request information that is not online, or you require access to information in a form other than which it is published, please contact our Corporate Governance Team on 0116 295 3405