Community Services Redesign

The Clinical Commissioning Groups (CCGs) in Leicester, Leicestershire and Rutland (the organisations which plan and buy health services), are encouraging local people to get involved in shaping the future of local community health services.

Community health services cover a wide range of care, from supporting patients to manage their long-term conditions to treating those who are seriously ill with complex conditions.

Most community healthcare takes place in people’s homes or other out of hospital care settings, supported by care in community hospitals, with teams of nurses and therapists coordinating care and working with GPs and social care professionals. Community health services also provide preventative and health improvement services, often working with GP practices, local councils and the community and voluntary sector.

The current arrangements for provision of community health services in Leicester, Leicestershire and Rutland date back a number of years with Leicestershire Partnership NHS Trust as the main provider.

The CCGs are considering how these services could be delivered in future as part of Better Care Together, the partnership working to transform local healthcare.

Since August 2018, the CCGs have been gathering people’s experiences to influence this work. This has included listening to the views and experiences of patients, carers, and health and care professionals.

The CCGs would like to share with you what we have learnt so far and what matters most to people.  We would also like to share details of other work we have undertaken to review community services and how all of this information is contributing and influencing our thinking about how services could look in the future. Most importantly, we would like to hear your views on what we have found and what the future could look like.

There will be a number of opportunities over the coming months for you to get involved.  Initially we have arranged six interactive workshops being held around Leicester, Leicestershire and Rutland:

  • Monday 11th February 2019, 2.00pm to 4.00pm – Wycliffe Rooms, 27 George Street, Lutterworth, LE17 4ED
  • Tuesday 12th February 2019, 6.00pm to 8.00pm – NSPCC National Training Centre, 3 Gilmour Close, Beaumont Leys, LE4 1EZ
  • Tuesday 26th February 2019, 6.00pm to 8.00pm – Rutland County Council,  Catmose House, Catmose Street, Oakham LE15 6HP
  • Wednesday 27th February, 6.00pm – 8.00pm – Heartwood Conference Centre, Rothley House, Coalville Business Park, Coalville, LE67 3NR
  • Tuesday 5th March 2019, 2.00pm to 4.00pm – Holiday Inn, 299 Leicester Road Wigston Fields, Leicester LE18 1JW
  • Wednesday 6th March 2019, 2.00pm to 4.00pm –  Leicestershire Voluntary Action, 9 Newarke Street, Leicester LE1 5SN

The events are open to all and are an opportunity for anyone who has an interest in the future of community health services to share their thoughts. This includes patients and family carers, staff working in acute or community settings, social care staff, domiciliary care workers, GPs, care home staff and people working in voluntary and community organisations and interested members of the public. We also hope to welcome the patients, family carers and health and care professionals who participated in the research.

During the workshops, we will work with you to share our insights, talk through our proposals for services, and most importantly ask for your views. The findings from the workshops will assist the CCGs to put together a future plan of what community health services should look like, ensuring they are integrated with other health and care services to improve the health and wellbeing of patients and their family carers.

If you are able to do so, please register in advance by calling 0116 295 4104 to reserve a place. Alternatively you can book online at or via email: