Surveys and Consultations

Surveys and Consultations

Help improve community health services

People in Leicester, Leicestershire and Rutland have been sharing their views on healthcare patients receive at home and in local communities as we look to improve community health services.

The survey closed on Sunday 21 October 2018.

Urgent care services could be changing

In summer 2018 we announced plans to improve urgent care services in East Leicestershire and Rutland and asked for people’s views to help us understand how the changes might affect patients. We had over 775 responses to the survey during our five-week engagement period. Views from the survey helped us develop our plans, which will come into effect from April 2019. Find out more about the plans here.

Changes to prescribing

In summer 2018 patients in East Leicestershire and Rutland were asked for their views on changes to the prescribing of over the counter medicines before they take place.

The survey was completed by 358 people and found that 92% of respondents were happy to purchase medicines and treatments available over the counter, to treat minor or self-limiting conditions.

This means that GPs, nurses and pharmacists will not routinely prescribe certain medicines for some minor health concerns.

You can find out more here.

Planned care policies

The NHS in Leicester, Leicestershire and Rutland would like to hear the views of local patients about 101 policies that describe when and how non-emergency operations and treatments are carried out.

Some examples of these are hip and knee replacements, operations to correct a cataract, joint injections and varicose vein surgery.

Patients were invited to three events in September 2018 to provide more information and to share their views. You can view the presentation from the event here.

Find out more and share your views with us here.

Treatments for lower back pain

The three clinical commissioning groups (CCGs) in Leicester, Leicestershire and Rutland announced in November 2017 that they were introducing more effective care for lower back pain.

The changes, being put into place by the CCGs together with Leicester’s Hospitals, came in response to new guidance that was published in November 2016 by the National Institute for Health and Care Excellence (NICE) recommending how lower back pain should be treated.

As a result of the changes that are being introduced to how the condition is treated, the CCGs began an eight-week period of engagement on 1 November 2017 with patients being treated for lower back pain. The aim was to inform patients of the changes and find out from them how the changes will impact them and what they would find beneficial to treat lower back pain. The engagement has come to an end and the results will now be used to inform the development and refinement of back pain treatment options in the future.

Further information and the lower back pain engagement report is available here.


There are no currently active consultations.

Settings of care

In July 2017, the Governing Body of East Leicestershire and Rutland Clinical Commissioning Group (ELR CCG) approved an updated Settings of Care Policy, which aims to make Continuing Healthcare funding fairer and sustainable for eligible patients. The decision follows a consultation which took place in 2017. Find out more here.