Mental Health

Let’s Talk-Wellbeing

It’s normal to experience changes in your mood and behaviour at times of stress and emotional upset. Your physical health can also affect your mood and stress levels. But if these changes continue to affect you, then the Let’s Talk-Wellbeing service could help.

Let’s Talk-Wellbeing is a service that provides assessment and treatment for what are known as mild to moderate common mental health problems, which 1 in 4 of us will experience at some stage in our lives.

The service is provided across LeicesterLeicestershire and Rutland.

The Let’s Talk-Wellbeing service is run by specialised, skilled and accredited practitioners who are able to provide talking therapies for people experiencing common difficulties including:

  • depression
  • anxiety
  • panic
  • phobias
  • obsessive compulsive disorder (OCD)
  • trauma
  • stress


A range of different approaches are used depending on a patient’s needs, including one-to-one therapy, group therapy, counselling, online and telephone support, and cognitive behavioural therapy.

Meet Diane

Diane Markillie from Rutland calls the Let’s Talk-Wellbeing service her ‘lifeline’. Diane, who has depression, anxiety and low self-esteem, used the service after experiencing problems with her mental health following the death of her child and stress at work.

Now Diane is encouraging others having problems with their mental health to use the Let’s Talk-Wellbeing service. Watch her story in the video below or read the full story online.

How to access the service

This service is available to people aged 16 and over and registered with a GP practice in Leicester City, Leicestershire and Rutland.

You can contact the service directly to self-refer. Or, you can discuss with your GP who may arrange a referral.

You can self-refer by one of the options below:

  • Go online here (if you live in Leicestershire or Rutland)
  • Go online here (if you live in Leicester City)
  • Call 01509 56 1100 (if you live in Leicestershire or Rutland)
  • Call 0116 292 7010 (if you live in Leicester City)

Please note that if you are suffering with ongoing suicidal feelings and attempts, self-harm or a major mental health conditions, a psychiatric referral must be sought instead via your GP. Also, where there is substance/alcohol abuse or problems with violence, other support services should be accessed. Anyone currently receiving psychiatric care must continue with their care programme and is unable to access this programme.

What will happen once I have been referred?

Once the service has received your referral you will be contacted with information about your first appointment.

The first appointment is generally completed on the phone, and your Let’s Talk-Wellbeing therapist will work with you to understand what the problem is and to agree the next steps. Together, you and your therapist will plan a programme of support and self-help activities that match your need.

Where are the services provided?

Treatment sessions are provided from a range of venues across Leicester, Leicestershire and Rutland, including GP surgeries and community centres. You can also receive support online or over the phone.



Further Information:

The Let’s Talk-Wellbeing service is commissioned by the three NHS Clinical Commissioning Groups in Leicester, Leicestershire and Rutland and provided by Nottinghamshire Healthcare NHS Foundation Trust.

This service is part of the national Improving Access to Psychological Therapies (IAPT) programme. For more information visit

Emergency contact information
Let’s Talk-Wellbeing is not an emergency service. If your mood deteriorates and you need urgent help please contact one of the following: Your GP in surgery hours, GP ‘out of hours’ service, 111 who can put you through to an out of hours doctor or help if necessary.

Telephone support from the Samaritans can be accessed 24/7 via 116 123 or online via In an extreme emergency call 999 for an ambulance or go to the nearest Emergency Department.